Privacy Policy and Cookie Policy

Last update: 29-03-2025

Data Controller
Albergo Ristorante Alpino
Via Italia, 50, 23831 Casargo LC
Email: info@hotelalbergoalpino.it
Phone: [Phone number]

1. Types of Data Collected

While browsing our site, we may collect the following personal data:

Browsing data: IP address, browser type, operating system, visited pages, access date and time.
Data voluntarily provided: name, surname, email, phone number, information entered in contact or booking forms.
Payment data: if you make a booking, payment data may be processed through third-party services.

2. Purpose of Data Processing and Legal Basis

The collected data are processed for:

Providing and improving website services (contract execution);
Responding to inquiries (legitimate interest);
Sending marketing communications (with explicit consent);
Analyzing website usage to enhance user experience (legitimate interest);
Complying with legal obligations (legal requirements).

3. Data Retention Period

Personal data will be retained for:

10 years for tax and accounting obligations;
The time necessary to provide the requested services;
Until consent is withdrawn for marketing communications.

4. Data Sharing

Data may be shared with:

Service providers (e.g., hosting, payment systems);
Public authorities for legal obligations;
We do not sell or share data with third parties for marketing purposes without explicit consent.

5. Data Transfers Outside the EU

If your data is transferred outside the EU, we ensure that such transfers comply with GDPR by adopting Standard Contractual Clauses or other adequate safeguards.

6. User Rights

Users have the right to:

Access, rectify, or delete their data;
Restrict processing or object to it;
Request data portability;
Withdraw consent at any time;
File a complaint with the Data Protection Authority.

To exercise your rights, contact us at info@hotelalbergoalpino.it.

7. Cookie Policy

We use cookies to enhance the user experience. You can manage cookie preferences from your browser settings. More details can be found in our [Cookie Policy] (if available).

8. Changes to the Privacy Policy

We reserve the right to modify this policy. Changes will be published on this page.